Your HVAC company could be vulnerable to fines and/or lawsuits that could cost $1,000’s of dollars. Title III of the Americans with Disabilities Act (ADA) is being set as precedence to include your company’s website as “places of public accommodation”. This includes your company’s website presence. It might not be your purpose but if your website has inaccessible aspects to it you may be exposing your livelihood to lawsuits and fines. People with disabilities can see this is discriminatory against them and other individuals with disabilities and based on that view point your company’s website may be in violation of Title III of the ADA Act.
The facts are in and HVACs of all capacities, even those with less than 15 workers are experiencing fines in record numbers. For HVACs specifically, your website will have to be ADA compliant and accessible. Website accessibility could be interpreted to mean that your websites features are accessible with remediation to those with handicaps. This ensures your website is easy to use and can also give more sales for your business.
As we look ahead and beyond it will be critical to have a written statement in place to help make your website ADA Act compliant. No HVACs wants to get that scary legal document in the mail. Especially, since there are many services available for your group’s website. ADA website compliance fines are currently being filed against many companies to include HVAC businesses. The answer is to have a reputable website group work with you to reduce that legal exposure.